# Attempt to access GWS on JASMIN times out

**URL:** <https://cms-helpdesk.ncas.ac.uk/t/attempt-to-access-gws-on-jasmin-times-out/692>\
**Category:** General\
**Tags:** JASMIN\
**Created:** [15 August 2022 08:56 UTC](https://cms-helpdesk.ncas.ac.uk/t/attempt-to-access-gws-on-jasmin-times-out/692 "2022-08-15T08:56:52Z")\
**Posts on this page:** 7\
**Page:** 1

<div class="post-metadata">

**Author:** ![mtodt](https://avatars.discourse-cdn.com/v4/letter/m/f9ae1b/32.png) [@mtodt](https://cms-helpdesk.ncas.ac.uk/u/mtodt)\
**Post date:** [15 August 2022 08:56 UTC](https://cms-helpdesk.ncas.ac.uk/t/attempt-to-access-gws-on-jasmin-times-out/692/1 "2022-08-15T08:56:53Z")

</div>

Hi,

I’m trying to access an account of mine within a GWS on JASMIN, but the command just doesn’t finish (there’s no response). I tried to access the GWS in general, and then the directory of GWS (_/gws/nopw/j04/_), but still no response. Is the storage system down at the moment? Many thanks in advance for your advice!

Best,  
Markus

---

<div class="post-metadata">

**Author:** ![RosalynHatcher](https://dub1.discourse-cdn.com/flex013/user_avatar/cms-helpdesk.ncas.ac.uk/rosalynhatcher/32/11_2.png) [@RosalynHatcher](https://cms-helpdesk.ncas.ac.uk/u/RosalynHatcher)\
**Post date:** [15 August 2022 09:15 UTC](https://cms-helpdesk.ncas.ac.uk/t/attempt-to-access-gws-on-jasmin-times-out/692/2 "2022-08-15T09:15:16Z")

</div>

Hi Markus,

I’ve not seen any announcements about GWS. I can `cd /gws/nopw/j04` ok from sci3. Where are you trying to access it from?

Regards,  
Ros.

---

<div class="post-metadata">

**Author:** ![mtodt](https://avatars.discourse-cdn.com/v4/letter/m/f9ae1b/32.png) [@mtodt](https://cms-helpdesk.ncas.ac.uk/u/mtodt)\
**Post date:** [15 August 2022 10:10 UTC](https://cms-helpdesk.ncas.ac.uk/t/attempt-to-access-gws-on-jasmin-times-out/692/3 "2022-08-15T10:10:17Z")

</div>

Hi Ros,

Many thanks for the quick response! I’ve tried to access from cylc1, but I doesn’t work from sci3 either. It must be my account then, I suppose. I don’t see any access rights that have expired or something like that.

Best,  
Markus

---

<div class="post-metadata">

**Author:** ![RosalynHatcher](https://dub1.discourse-cdn.com/flex013/user_avatar/cms-helpdesk.ncas.ac.uk/rosalynhatcher/32/11_2.png) [@RosalynHatcher](https://cms-helpdesk.ncas.ac.uk/u/RosalynHatcher)\
**Post date:** [15 August 2022 12:05 UTC](https://cms-helpdesk.ncas.ac.uk/t/attempt-to-access-gws-on-jasmin-times-out/692/4 "2022-08-15T12:05:24Z")

</div>

Hi Markus,

Hopefully you have received the email from JASMIN about an hour ago announcing an issue with the Group Workspaces.

Cheers  
Ros

---

<div class="post-metadata">

**Author:** ![mtodt](https://avatars.discourse-cdn.com/v4/letter/m/f9ae1b/32.png) [@mtodt](https://cms-helpdesk.ncas.ac.uk/u/mtodt)\
**Post date:** [15 August 2022 13:05 UTC](https://cms-helpdesk.ncas.ac.uk/t/attempt-to-access-gws-on-jasmin-times-out/692/5 "2022-08-15T13:05:14Z")

</div>

Hi Ros,

I did, yes. I tried some more and noticed that I can get to _/gws/nopw/_, but not into _/gws/nopw/j04/_.

Best,  
Markus

---

<div class="post-metadata">

**Author:** ![mtodt](https://avatars.discourse-cdn.com/v4/letter/m/f9ae1b/32.png) [@mtodt](https://cms-helpdesk.ncas.ac.uk/u/mtodt)\
**Post date:** [15 August 2022 14:23 UTC](https://cms-helpdesk.ncas.ac.uk/t/attempt-to-access-gws-on-jasmin-times-out/692/6 "2022-08-15T14:23:29Z")

</div>

Hi Ros,

It’s working again. I’ll close the ticket. Many thanks again for your help!

Best,  
Markus

---

<div class="post-metadata">

**Author:** ![system](https://europe1.discourse-cdn.com/flex013/uploads/cms_support/original/1X/1fd2411499ffcbc299fe756cd5cdf26e44956558.png) [@system](https://cms-helpdesk.ncas.ac.uk/u/system)\
**Post date:** [17 August 2022 14:23 UTC](https://cms-helpdesk.ncas.ac.uk/t/attempt-to-access-gws-on-jasmin-times-out/692/7 "2022-08-17T14:23:42Z")

</div>

This topic was automatically closed 2 days after the last reply. New replies are no longer allowed.