# Email Notifications for failed tasks through Cylc

**URL:** <https://cms-helpdesk.ncas.ac.uk/t/email-notifications-for-failed-tasks-through-cylc/1736>\
**Category:** Rose/Cylc and FCM\
**Tags:** ARCHER2\
**Created:** [23 June 2025 08:26 UTC](https://cms-helpdesk.ncas.ac.uk/t/email-notifications-for-failed-tasks-through-cylc/1736 "2025-06-23T08:26:10Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![ajw1g19](https://avatars.discourse-cdn.com/v4/letter/a/35a633/32.png) [@ajw1g19](https://cms-helpdesk.ncas.ac.uk/u/ajw1g19)\
**Post date:** [23 June 2025 08:26 UTC](https://cms-helpdesk.ncas.ac.uk/t/email-notifications-for-failed-tasks-through-cylc/1736/1 "2025-06-23T08:26:10Z")

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Dear CMS Helpdesk,

Could you explain how to set up email notifications for failed or sumit-failed tasks in cylc? I’m running suites through PUMA on ARCHER2 with cylc 7.8.12.

As an aside, is it recommended to update to cylc 8 and how would that work on PUMA?

Thanks,  
Alfred

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**Author:** ![grenville](https://dub1.discourse-cdn.com/flex013/user_avatar/cms-helpdesk.ncas.ac.uk/grenville/32/29_2.png) [@grenville](https://cms-helpdesk.ncas.ac.uk/u/grenville)\
**Post date:** [23 June 2025 12:27 UTC](https://cms-helpdesk.ncas.ac.uk/t/email-notifications-for-failed-tasks-through-cylc/1736/2 "2025-06-23T12:27:35Z")

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Alfred

email notifications don’t work from puma2.

We do recommend updating to cylc 8, see [Upgrading to Cylc 8](https://cms.ncas.ac.uk/cylc8/upgrading-workflows/)

Grenville

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**Author:** ![ajw1g19](https://avatars.discourse-cdn.com/v4/letter/a/35a633/32.png) [@ajw1g19](https://cms-helpdesk.ncas.ac.uk/u/ajw1g19)\
**Post date:** [26 June 2025 07:40 UTC](https://cms-helpdesk.ncas.ac.uk/t/email-notifications-for-failed-tasks-through-cylc/1736/3 "2025-06-26T07:40:42Z")

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Hi Grenville,

Thank you. Can I ask why email notifications don’t work from puma2? Are there plans to add that in a future update? I think it would be a very useful feature.

Alfred

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**Author:** ![RosalynHatcher](https://dub1.discourse-cdn.com/flex013/user_avatar/cms-helpdesk.ncas.ac.uk/rosalynhatcher/32/11_2.png) [@RosalynHatcher](https://cms-helpdesk.ncas.ac.uk/u/RosalynHatcher)\
**Post date:** [26 June 2025 09:38 UTC](https://cms-helpdesk.ncas.ac.uk/t/email-notifications-for-failed-tasks-through-cylc/1736/4 "2025-06-26T09:38:08Z")

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Hi Alfred,

There is no email server accessible from ARCHER2/PUMA2.

Regards,  
Ros.