# Error after archer2 restart

**URL:** <https://cms-helpdesk.ncas.ac.uk/t/error-after-archer2-restart/1814>\
**Category:** Uncategorized\
**Tags:** ARCHER2\
**Created:** [25 September 2025 13:23 UTC](https://cms-helpdesk.ncas.ac.uk/t/error-after-archer2-restart/1814 "2025-09-25T13:23:02Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![jgrist02](https://avatars.discourse-cdn.com/v4/letter/j/c57346/32.png) [@jgrist02](https://cms-helpdesk.ncas.ac.uk/u/jgrist02)\
**Post date:** [25 September 2025 13:23 UTC](https://cms-helpdesk.ncas.ac.uk/t/error-after-archer2-restart/1814/1 "2025-09-25T13:23:03Z")

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returning to run an old suite after archer2 was off line, I am getting the error below.

Please could you assist.

regards,

Jeremy

[jgrist02@puma2 u-da510]$ rose suite-run

[INFO] export CYLC\_VERSION=7.8.12

[INFO] export ROSE\_ORIG\_HOST=[puma2.archer2.ac.uk](http://puma2.archer2.ac.uk)

[INFO] export ROSE\_SITE=

[INFO] export ROSE\_VERSION=2019.01.3

[INFO] create: log.20250925T130245Z

[INFO] delete: log

[INFO] symlink: log.20250925T130245Z \<= log

[INFO] log.20250826T162129Z.tar.gz \<= log.20250826T162129Z

[INFO] delete: log.20250826T162129Z/

[INFO] create: log/suite

[INFO] create: log/rose-conf

[INFO] symlink: rose-conf/20250925T140246-run.conf \<= log/rose-suite-run.conf

[INFO] symlink: rose-conf/20250925T140246-run.version \<= log/rose-suite-run.version

[INFO] install: ana

[INFO] source: /home4/home/n02-puma/jgrist02/roses/u-da510/ana

[INFO] REGISTERED u-da510 → /home/n02/n02/jgrist02/cylc-run/u-da510

**[FAIL]** bash -ec H=$(rose\ host-select\ archer2);\ echo\ $H # return-code=1, stderr=

**[FAIL]** [WARN] ln02: (ssh failed)

**[FAIL]** [WARN] ln01: (ssh failed)

**[FAIL]** [WARN] ln04: (ssh failed)

**[FAIL]** [WARN] ln03: (ssh failed)

**[FAIL]** [FAIL] No hosts selected.

[jgrist02@puma2 u-da510]$

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**Author:** ![grenville](https://dub1.discourse-cdn.com/flex013/user_avatar/cms-helpdesk.ncas.ac.uk/grenville/32/29_2.png) [@grenville](https://cms-helpdesk.ncas.ac.uk/u/grenville)\
**Post date:** [25 September 2025 13:38 UTC](https://cms-helpdesk.ncas.ac.uk/t/error-after-archer2-restart/1814/2 "2025-09-25T13:38:31Z")

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Please use the helpdesk search - something this problem has occurred before and may have the answer:

see [https://cms-helpdesk.ncas.ac.uk/t/archer2-restart-ssh-fail/1805](https://cms-helpdesk.ncas.ac.uk/t/archer2-restart-ssh-fail/1805)

Grenville

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**Author:** ![jgrist02](https://avatars.discourse-cdn.com/v4/letter/j/c57346/32.png) [@jgrist02](https://cms-helpdesk.ncas.ac.uk/u/jgrist02)\
**Post date:** [26 September 2025 11:54 UTC](https://cms-helpdesk.ncas.ac.uk/t/error-after-archer2-restart/1814/3 "2025-09-26T11:54:42Z")

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Hi -

I looked at the thread.

[jgrist02@puma2 ~]$ ssh-add -l

The agent has no identities.

[jgrist02@puma2 ~]$

but my directory has following contents:

[jgrist02@puma2 ~]$ ls ~/.ssh/

authorized\_keys [environment.puma2.archer2.ac.uk](http://environment.puma2.archer2.ac.uk) id\_rsa id\_rsa\_archerum.pub id\_rsa\_jasmin.pub known\_hosts

config environment.pumanew.novalocal id\_rsa\_archerum id\_rsa\_jasmin id\_rsa.pub ssh-setup

[jgrist02@puma2 ~]$

Am I missing the relevant file or is it one of those?

Jeremy

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**Author:** ![RosalynHatcher](https://dub1.discourse-cdn.com/flex013/user_avatar/cms-helpdesk.ncas.ac.uk/rosalynhatcher/32/11_2.png) [@RosalynHatcher](https://cms-helpdesk.ncas.ac.uk/u/RosalynHatcher)\
**Post date:** [26 September 2025 14:55 UTC](https://cms-helpdesk.ncas.ac.uk/t/error-after-archer2-restart/1814/4 "2025-09-26T14:55:41Z")

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Hi Jeremy,

Out of those you list, I’d guess it’s the `id_rsa` one, but it’s impossible for us to tell. Try it and see.

This is why we always suggest when you create an ssh-key you name it sensibly so you can easily tell what machine it relates to.

Cheers,  
Ros.

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**Author:** ![jgrist02](https://avatars.discourse-cdn.com/v4/letter/j/c57346/32.png) [@jgrist02](https://cms-helpdesk.ncas.ac.uk/u/jgrist02)\
**Post date:** [1 October 2025 10:51 UTC](https://cms-helpdesk.ncas.ac.uk/t/error-after-archer2-restart/1814/5 "2025-10-01T10:51:17Z")

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Thank you. I ‘ve applied the command to id\_rsa, which cleared the [FAIL] error.

However, on the gui I’m getting ‘submit-failed’ after some time of retrying and waiting, did not seem to appear in the slurm queue - although some initial files appeared on archer2.

with many thanks for your help.

Jeremy

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**Author:** ![grenville](https://dub1.discourse-cdn.com/flex013/user_avatar/cms-helpdesk.ncas.ac.uk/grenville/32/29_2.png) [@grenville](https://cms-helpdesk.ncas.ac.uk/u/grenville)\
**Post date:** [1 October 2025 11:28 UTC](https://cms-helpdesk.ncas.ac.uk/t/error-after-archer2-restart/1814/6 "2025-10-01T11:28:17Z")

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Jeremy

The error is spelled out on puma in /home/n02/n02/jgrist02/cylc-run/u-da510/log/job/19500401T0000Z/fcm\_make2\_um/10/job-activity.log

Please avail yourself of the information provided by ARCHER about budgets ( [General FAQ - ARCHER2 User Documentation](https://docs.archer2.ac.uk/faq/) )

Grenville

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<div class="post-metadata">

**Author:** ![system](https://europe1.discourse-cdn.com/flex013/uploads/cms_support/original/1X/1fd2411499ffcbc299fe756cd5cdf26e44956558.png) [@system](https://cms-helpdesk.ncas.ac.uk/u/system)\
**Post date:** [31 October 2025 11:28 UTC](https://cms-helpdesk.ncas.ac.uk/t/error-after-archer2-restart/1814/7 "2025-10-31T11:28:44Z")

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Closed on 31 October 2025 11:28 UTC

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