# Problems with ARCHER2 queue

**URL:** <https://cms-helpdesk.ncas.ac.uk/t/problems-with-archer2-queue/2175>\
**Category:** Uncategorized\
**Tags:** ARCHER2\
**Created:** [16 September 2026 21:48 UTC](https://cms-helpdesk.ncas.ac.uk/t/problems-with-archer2-queue/2175 "2026-09-16T21:48:31Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![wmsmith](https://avatars.discourse-cdn.com/v4/letter/w/ec9cab/32.png) [@wmsmith](https://cms-helpdesk.ncas.ac.uk/u/wmsmith)\
**Post date:** [16 September 2026 21:48 UTC](https://cms-helpdesk.ncas.ac.uk/t/problems-with-archer2-queue/2175/1 "2026-09-16T21:48:32Z")

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Is there a reason that the ARCHER2 queue is so slow at the moment or is it just abnormally busy? And one of my runs has completed but it is still appearing in my queue like it hasn’t started, is there a way to fix this? Thanks.

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**Author:** ![AnnetteOsprey](https://dub1.discourse-cdn.com/flex013/user_avatar/cms-helpdesk.ncas.ac.uk/annetteosprey/32/27_2.png) [@AnnetteOsprey](https://cms-helpdesk.ncas.ac.uk/u/AnnetteOsprey)\
**Post date:** [17 September 2026 08:16 UTC](https://cms-helpdesk.ncas.ac.uk/t/problems-with-archer2-queue/2175/2 "2026-09-17T08:16:00Z")

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Hi,

Archer2 are having “Capability Days” from 15-17 September when they prioritise very large jobs, see: [Running jobs - ARCHER2 User Documentation](https://docs.archer2.ac.uk/user-guide/scheduler/#capability-days)

If you have an issue with the Slurm queue then you will need to ask the Archer2 helpdesk: [Service Desk](https://www.archer2.ac.uk/support-access/servicedesk.html)

Hope this helps,

Annette