# UKCA job submission failed

**URL:** <https://cms-helpdesk.ncas.ac.uk/t/ukca-job-submission-failed/1856>\
**Category:** Rose/Cylc and FCM\
**Created:** [30 October 2025 16:44 UTC](https://cms-helpdesk.ncas.ac.uk/t/ukca-job-submission-failed/1856 "2025-10-30T16:44:27Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![emxin](https://avatars.discourse-cdn.com/v4/letter/e/8baadc/32.png) [@emxin](https://cms-helpdesk.ncas.ac.uk/u/emxin)\
**Post date:** [30 October 2025 16:44 UTC](https://cms-helpdesk.ncas.ac.uk/t/ukca-job-submission-failed/1856/1 "2025-10-30T16:44:27Z")

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Hi there, I attempted to submit a newly copied job but was unsuccessful. The error message is shown in the attached screenshot. It seems the copied job was not stored correctly (but I am unsure), and despite waiting a long time before running it, I still received the same error message. Could you please review it and let me know what went wrong? Thanks. The new job I am working on is u-dt963.

 ![Screenshot 2025-10-30 at 16.33.09](https://europe1.discourse-cdn.com/flex013/uploads/cms_support/original/1X/de55fbfd321889e4455726935d70145dabbbb018.png)

Best,

Xin

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**Author:** ![grenville](https://dub1.discourse-cdn.com/flex013/user_avatar/cms-helpdesk.ncas.ac.uk/grenville/32/29_2.png) [@grenville](https://cms-helpdesk.ncas.ac.uk/u/grenville)\
**Post date:** [30 October 2025 16:59 UTC](https://cms-helpdesk.ncas.ac.uk/t/ukca-job-submission-failed/1856/2 "2025-10-30T16:59:18Z")

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Xin

Please search the help desk - this error has arisen previously and the solution provided.

Grenville

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<div class="post-metadata">

**Author:** ![emxin](https://avatars.discourse-cdn.com/v4/letter/e/8baadc/32.png) [@emxin](https://cms-helpdesk.ncas.ac.uk/u/emxin)\
**Post date:** [30 October 2025 18:12 UTC](https://cms-helpdesk.ncas.ac.uk/t/ukca-job-submission-failed/1856/3 "2025-10-30T18:12:55Z")

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Hi Grenville,

Thanks for pointing this out. Yes, I found my previously raised question, which is similar to this one. I then followed the solutions given before, by: “fcm commit u-dr592” before “rosie copy” it to get a new suite, which is u-dt967. I manually added the missing files in the “rose-suite.conf” for AINITIAL\_FILE and ARCHER2\_AINITIAL\_DIR, and did “fcm commit” before running the suite. However, the submission still failed with the same error message, which is strange. Please help.

Cheers,

Xin

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**Author:** ![RosalynHatcher](https://dub1.discourse-cdn.com/flex013/user_avatar/cms-helpdesk.ncas.ac.uk/rosalynhatcher/32/11_2.png) [@RosalynHatcher](https://cms-helpdesk.ncas.ac.uk/u/RosalynHatcher)\
**Post date:** [30 October 2025 18:37 UTC](https://cms-helpdesk.ncas.ac.uk/t/ukca-job-submission-failed/1856/4 "2025-10-30T18:37:26Z")

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Hi Xin,

Search all the helpdesk tickets not just your own queries.

[https://cms-helpdesk.ncas.ac.uk/t/archer2-restart-ssh-fail/1805](https://cms-helpdesk.ncas.ac.uk/t/archer2-restart-ssh-fail/1805)

Cheers,  
Ros

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<div class="post-metadata">

**Author:** ![emxin](https://avatars.discourse-cdn.com/v4/letter/e/8baadc/32.png) [@emxin](https://cms-helpdesk.ncas.ac.uk/u/emxin)\
**Post date:** [31 October 2025 10:22 UTC](https://cms-helpdesk.ncas.ac.uk/t/ukca-job-submission-failed/1856/5 "2025-10-31T10:22:38Z")

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Hi Ros,

After I “ssh-add my ARCHER2 key” on puma2 to my ssh-agent, I can successfully submit jobs. This is via the following steps:

On PUMA2 you can list all your SSH keys by running:

ls ~/.ssh/

Look for a private key file it’s usually named something like id\_rsa\_archer2

(or whatever name you chose when you created it).

Once you’ve found it, you can add it with

ssh-add ~/.ssh/yourkeyname

You can also check which keys are currently loaded with this:

ssh-add -l

Cheers,

Xin