# Using correct project account code **URL:** \ **Category:** Unified Model\ **Tags:** ARCHER2\ **Created:** [3 November 2021 13:47 UTC](https://cms-helpdesk.ncas.ac.uk/t/using-correct-project-account-code/292 "2021-11-03T13:47:33Z")\ **Posts on this page:** 19\ **Page:** 1
**Author:** ![James\_Weber](https://avatars.discourse-cdn.com/v4/letter/j/e495f1/32.png) [@James\_Weber](https://cms-helpdesk.ncas.ac.uk/u/James_Weber)\ **Post date:** [3 November 2021 13:47 UTC](https://cms-helpdesk.ncas.ac.uk/t/using-correct-project-account-code/292/1 "2021-11-03T13:47:33Z")
Hi, I’ve just started using Archer2 and my PI (Maria Val Martin) has a project account code n02-MRT019867. I my test suite (u-cj129) has “Account group for HPC tasks” set to n02 - is there anywhere else where Maria’s specific account code needs to be entered? Many thanks for your help, James ---
**Author:** ![grenville](https://dub1.discourse-cdn.com/flex013/user_avatar/cms-helpdesk.ncas.ac.uk/grenville/32/29_2.png) [@grenville](https://cms-helpdesk.ncas.ac.uk/u/grenville)\ **Post date:** [3 November 2021 14:00 UTC](https://cms-helpdesk.ncas.ac.uk/t/using-correct-project-account-code/292/2 "2021-11-03T14:00:54Z")
change n02 to n02-MRT019867 ---
**Author:** ![James\_Weber](https://avatars.discourse-cdn.com/v4/letter/j/e495f1/32.png) [@James\_Weber](https://cms-helpdesk.ncas.ac.uk/u/James_Weber)\ **Post date:** [3 November 2021 14:27 UTC](https://cms-helpdesk.ncas.ac.uk/t/using-correct-project-account-code/292/3 "2021-11-03T14:27:26Z")
Great, thank you. James ---
**Author:** ![grenville](https://dub1.discourse-cdn.com/flex013/user_avatar/cms-helpdesk.ncas.ac.uk/grenville/32/29_2.png) [@grenville](https://cms-helpdesk.ncas.ac.uk/u/grenville)\ **Post date:** [3 November 2021 14:36 UTC](https://cms-helpdesk.ncas.ac.uk/t/using-correct-project-account-code/292/4 "2021-11-03T14:36:44Z")
James please see [http://cms.ncas.ac.uk/wiki/Archer2/SshAgentSetup](http://cms.ncas.ac.uk/wiki/Archer2/SshAgentSetup) – you will need to set up the archerum key to submit to ARCHER2 from PUMA Grenville ---
**Author:** ![James\_Weber](https://avatars.discourse-cdn.com/v4/letter/j/e495f1/32.png) [@James\_Weber](https://cms-helpdesk.ncas.ac.uk/u/James_Weber)\ **Post date:** [3 November 2021 14:57 UTC](https://cms-helpdesk.ncas.ac.uk/t/using-correct-project-account-code/292/5 "2021-11-03T14:57:57Z")
Thanks for this Grenville. I have completed Steps 1-4 and will do Step 5 in a couple of days once Archerum key has been installed on Archer2. James ---
**Author:** ![James\_Weber](https://avatars.discourse-cdn.com/v4/letter/j/e495f1/32.png) [@James\_Weber](https://cms-helpdesk.ncas.ac.uk/u/James_Weber)\ **Post date:** [5 November 2021 12:16 UTC](https://cms-helpdesk.ncas.ac.uk/t/using-correct-project-account-code/292/6 "2021-11-05T12:16:22Z")
Hi Grenville, I ran the ssh command for Step 5 and the output is shown below. (I have had to break it into 2 messages due to the limit on the number of links a new user can include in a single message.) _Warning: the ECDSA host key for ‘[login.archer2.ac.uk](http://login.archer2.ac.uk)’ differs from the key for the IP address ‘193.62.216.43’_ _Offending key for IP in /home/jmw240/.ssh/known\_hosts:1_ _Matching host key in /home/jmw240/.ssh/known\_hosts:10_ ---
**Author:** ![James\_Weber](https://avatars.discourse-cdn.com/v4/letter/j/e495f1/32.png) [@James\_Weber](https://cms-helpdesk.ncas.ac.uk/u/James_Weber)\ **Post date:** [5 November 2021 12:17 UTC](https://cms-helpdesk.ncas.ac.uk/t/using-correct-project-account-code/292/7 "2021-11-05T12:17:00Z")
(continued from previous) _Are you sure you want to continue connecting (yes/no)? yes_ _Connection to [login.archer2.ac.uk](http://login.archer2.ac.uk) closed by remote host._ _Connection to [login.archer2.ac.uk](http://login.archer2.ac.uk) closed._ While I was not prompted for my passphrase, the output looks quite different to that on the SshAgent setup documentation webpage. Does this suggest the Archerum key has not been installed yet or could it be a different issue? Thanks for your help James ---
**Author:** ![RosalynHatcher](https://dub1.discourse-cdn.com/flex013/user_avatar/cms-helpdesk.ncas.ac.uk/rosalynhatcher/32/11_2.png) [@RosalynHatcher](https://cms-helpdesk.ncas.ac.uk/u/RosalynHatcher)\ **Post date:** [5 November 2021 12:41 UTC](https://cms-helpdesk.ncas.ac.uk/t/using-correct-project-account-code/292/8 "2021-11-05T12:41:52Z")
Hi James, The address for the ARCHER2 4-cabinet system changed recently and I realise we’ve not updated those instructions. So you need to use `ssh login-4c.archer2.ac.uk` until the full system comes online. If when you try that it complains about offending keys, then you need to edit the `known_hosts` file and delete the line indicated. I have sent your `id_rsa_archerum` key to ARCHER2 but they haven’t actioned it yet. I’ll let you know when they’ve installed your key. Regards, Ros. ---
**Author:** ![James\_Weber](https://avatars.discourse-cdn.com/v4/letter/j/e495f1/32.png) [@James\_Weber](https://cms-helpdesk.ncas.ac.uk/u/James_Weber)\ **Post date:** [5 November 2021 13:26 UTC](https://cms-helpdesk.ncas.ac.uk/t/using-correct-project-account-code/292/9 "2021-11-05T13:26:11Z")
Hi Ros, Thanks for this. Just to confirm in Step 3 I have changed “login” to “login-4c” in my ~/.ssh/config file. When I then run **ssh [login-4c.archer2.ac.uk](http://login-4c.archer2.ac.uk)**, I get: _PTY allocation request failed on channel 0_ \*Comand rejected by policy. Not in authorised list \* _Connection to [login-4c.archer2.ac.uk](http://login-4c.archer2.ac.uk) closed._ This appears to be the same as the output on the webpage. As there is no longer any reference to “offending keys”, I assume I don’t need to change the known\_hosts file? I will wait to hear from you re installation of the Archerum key. Once installation is complete, should I run the ssh command again? Best, James ---
**Author:** ![RosalynHatcher](https://dub1.discourse-cdn.com/flex013/user_avatar/cms-helpdesk.ncas.ac.uk/rosalynhatcher/32/11_2.png) [@RosalynHatcher](https://cms-helpdesk.ncas.ac.uk/u/RosalynHatcher)\ **Post date:** [5 November 2021 13:50 UTC](https://cms-helpdesk.ncas.ac.uk/t/using-correct-project-account-code/292/10 "2021-11-05T13:50:58Z")
Hi James, That’s all absolutely fine. I’ve literally just heard from ARCHER2 that you key has been installed. So you are all setup and good to go. Cheers, Ros. ---
**Author:** ![James\_Weber](https://avatars.discourse-cdn.com/v4/letter/j/e495f1/32.png) [@James\_Weber](https://cms-helpdesk.ncas.ac.uk/u/James_Weber)\ **Post date:** [8 November 2021 10:52 UTC](https://cms-helpdesk.ncas.ac.uk/t/using-correct-project-account-code/292/11 "2021-11-08T10:52:00Z")
Hi Ros, Thank you, this is very helpful. All parts of my test run (u-cj196) worked except for Rose\_arch\_wallclock which failed with: Unloading /usr/local/share/epcc-module/epcc-module-loader Warning: Unloading the epcc-setup-env module will stop many modules being available on the system. If you do this by accident, you can recover the situation with the command: ``` module load /work/y07/shared/archer2-modules/modulefiles-cse/epcc-setup-env ``` Unloading /work/y07/shared/archer2-modules/modulefiles-cse/epcc-setup-env Unloading bolt/0.7 Loading bolt/0.7 Loading /work/y07/shared/archer2-modules/modulefiles-cse/epcc-setup-env Loading cray-hdf5/1.12.0.2 Loading cray-netcdf/4.7.4.2 Task not supported at NCAS Received signal ERR cylc (scheduler - 2021-11-08T09:42:08Z): CRITICAL Task job script received signal ERR at 2021-11-08T09:42:08Z cylc (scheduler - 2021-11-08T09:42:08Z): CRITICAL failed at 2021-11-08T09:42:08Z Would you be able to advise how to resolve this? On another note, my job sat as submitted on fcm\_make2\_um, recon and then atmos\_main for a much longer time (\>12 hours) than when I have run on Monsoon, particularly for fcm\_make2\_um. Is there anything I can do to reduce this? Cheers, James ---
**Author:** ![RosalynHatcher](https://dub1.discourse-cdn.com/flex013/user_avatar/cms-helpdesk.ncas.ac.uk/rosalynhatcher/32/11_2.png) [@RosalynHatcher](https://cms-helpdesk.ncas.ac.uk/u/RosalynHatcher)\ **Post date:** [8 November 2021 11:46 UTC](https://cms-helpdesk.ncas.ac.uk/t/using-correct-project-account-code/292/12 "2021-11-08T11:46:40Z")
Hi James, Just switch off the “Archive UM Wallclock times” task in panel _“suite conf → tasks”_ ARCHER2 is only a 4 cabinet system currently and lots of people are using it, unfortunately a 12 hour wait in the queues is not a surprise, some people are waiting far longer than this for jobs to start running. This will obviously improve when the full system comes online. If you need to do the compile again I would stick that in the short queue (max wallclock 20mins) and then switch to the standard queue for the `atmos_main` tasks. Cheers, Ros. ---
**Author:** ![James\_Weber](https://avatars.discourse-cdn.com/v4/letter/j/e495f1/32.png) [@James\_Weber](https://cms-helpdesk.ncas.ac.uk/u/James_Weber)\ **Post date:** [8 November 2021 13:26 UTC](https://cms-helpdesk.ncas.ac.uk/t/using-correct-project-account-code/292/13 "2021-11-08T13:26:56Z")
Great, thanks Ros and no problem, I was just concerned I had set my job in a bad way. What’s the best way to run the compile in the short queue and then atmos\_main the standard queue? I know how to switch queues but I’m not sure how to vary it for just one component of the run? Thanks, James ---
**Author:** ![James\_Weber](https://avatars.discourse-cdn.com/v4/letter/j/e495f1/32.png) [@James\_Weber](https://cms-helpdesk.ncas.ac.uk/u/James_Weber)\ **Post date:** [9 November 2021 16:28 UTC](https://cms-helpdesk.ncas.ac.uk/t/using-correct-project-account-code/292/14 "2021-11-09T16:28:41Z")
Hi Ros, I selected the short queue and set wallclock time for PT10M (I just want to see if u-cj212 runs) but fcm\_make2\_um is still going to “submit-failed” with the following message: ([login-4c.archer2.ac.uk](http://login-4c.archer2.ac.uk)) 2021-11-09T16:16:52Z [STDERR] sbatch: error: QOSMaxWallDurationPerJobLimit ([login-4c.archer2.ac.uk](http://login-4c.archer2.ac.uk)) 2021-11-09T16:16:52Z [STDERR] sbatch: error: Batch job submission failed: Job violates accounting/QOS policy (job submit limit, user’s size and/or time limits) [((‘event-mail’, ‘submission failed’), 1) ret\_code] 0 Do I need to change another wallclock variable? Cheers, James ---
**Author:** ![grenville](https://dub1.discourse-cdn.com/flex013/user_avatar/cms-helpdesk.ncas.ac.uk/grenville/32/29_2.png) [@grenville](https://cms-helpdesk.ncas.ac.uk/u/grenville)\ **Post date:** [9 November 2021 16:54 UTC](https://cms-helpdesk.ncas.ac.uk/t/using-correct-project-account-code/292/15 "2021-11-09T16:54:12Z")
Please change permissions on your ARCHER2 home and work spaces - we need read access to the log files Grenville ---
**Author:** ![James\_Weber](https://avatars.discourse-cdn.com/v4/letter/j/e495f1/32.png) [@James\_Weber](https://cms-helpdesk.ncas.ac.uk/u/James_Weber)\ **Post date:** [9 November 2021 17:05 UTC](https://cms-helpdesk.ncas.ac.uk/t/using-correct-project-account-code/292/16 "2021-11-09T17:05:18Z")
Hi Grenville, I’ve changed the permissions. Thanks, James ---
**Author:** ![RosalynHatcher](https://dub1.discourse-cdn.com/flex013/user_avatar/cms-helpdesk.ncas.ac.uk/rosalynhatcher/32/11_2.png) [@RosalynHatcher](https://cms-helpdesk.ncas.ac.uk/u/RosalynHatcher)\ **Post date:** [9 November 2021 17:47 UTC](https://cms-helpdesk.ncas.ac.uk/t/using-correct-project-account-code/292/17 "2021-11-09T17:47:55Z")
Hi James, In `site/archer2.rc` in `[[UMBUILD_RESOURCE]]` change `execution time limit = PT20M` Regards, Ros. ---
**Author:** ![RosalynHatcher](https://dub1.discourse-cdn.com/flex013/user_avatar/cms-helpdesk.ncas.ac.uk/rosalynhatcher/32/11_2.png) [@RosalynHatcher](https://cms-helpdesk.ncas.ac.uk/u/RosalynHatcher)\ **Post date:** [10 November 2021 10:33 UTC](https://cms-helpdesk.ncas.ac.uk/t/using-correct-project-account-code/292/18 "2021-11-10T10:33:40Z")
Splitting out to new topic as off original subject. 4 posts were split to a new topic: [Upgrading suite to vn12.0](https://cms-helpdesk.ncas.ac.uk/t/upgrading-suite-to-vn12-0/299) ---
**Author:** ![RosalynHatcher](https://dub1.discourse-cdn.com/flex013/user_avatar/cms-helpdesk.ncas.ac.uk/rosalynhatcher/32/11_2.png) [@RosalynHatcher](https://cms-helpdesk.ncas.ac.uk/u/RosalynHatcher)\ **Post date:** [10 November 2021 10:34 UTC](https://cms-helpdesk.ncas.ac.uk/t/using-correct-project-account-code/292/19 "2021-11-10T10:34:02Z")