# \#PUMA2 **URL:** https://cms-helpdesk.ncas.ac.uk/tag/puma2/39.md [Latest](https://cms-helpdesk.ncas.ac.uk/latest.md) · [Categories](https://cms-helpdesk.ncas.ac.uk/categories.md) · [Tags](https://cms-helpdesk.ncas.ac.uk/tags.md) --- ## [ARCHER2 cylc version suddenly reverted?](https://cms-helpdesk.ncas.ac.uk/t/archer2-cylc-version-suddenly-reverted/2185)
**Author:** [@racheldiamond](https://cms-helpdesk.ncas.ac.uk/u/racheldiamond)\ **Replies:** 4\ **Last updated:** [28 September 2026 18:48 UTC](https://cms-helpdesk.ncas.ac.uk/t/archer2-cylc-version-suddenly-reverted/2185 "2026-09-28T18:48:59Z")
Hi, I previously had an issue where tasks were failing to submit from puma2 to ARCHER2. Ros fixed this by noticing my ARCHER2 ~/.bash\_profile was pointing to a very old UM environment with cylc version 7: https://cms-he… --- ## ['Assigning' running suite to another user?](https://cms-helpdesk.ncas.ac.uk/t/assigning-running-suite-to-another-user/2138)
**Author:** [@racheldiamond](https://cms-helpdesk.ncas.ac.uk/u/racheldiamond)\ **Replies:** 1\ **Last updated:** [22 July 2026 13:04 UTC](https://cms-helpdesk.ncas.ac.uk/t/assigning-running-suite-to-another-user/2138 "2026-07-22T13:04:23Z")
Hi, I’m currently running HadGEM3-GC5 on PUMA2 and ARCHER2, running two suites (u-ea310 and u-dj675). A couple of times a week these suites stop due to issues that can usually be dealt with on PUMA2 e.g. by retriggering… --- ## [Umui not working on puma2](https://cms-helpdesk.ncas.ac.uk/t/umui-not-working-on-puma2/2130)
**Author:** [@peterh](https://cms-helpdesk.ncas.ac.uk/u/peterh)\ **Replies:** 2\ **Last updated:** [15 July 2026 13:38 UTC](https://cms-helpdesk.ncas.ac.uk/t/umui-not-working-on-puma2/2130 "2026-07-15T13:38:35Z")
Dear NCAS, the UMUI is not working after the outage on ARCHER2/PUMA2 over the last few days. Thanks. --- ## [UM suite failing to submit in Puma2-Archer2](https://cms-helpdesk.ncas.ac.uk/t/um-suite-failing-to-submit-in-puma2-archer2/2093)
**Author:** [@timmyf](https://cms-helpdesk.ncas.ac.uk/u/timmyf)\ **Replies:** 4\ **Last updated:** [2 June 2026 21:11 UTC](https://cms-helpdesk.ncas.ac.uk/t/um-suite-failing-to-submit-in-puma2-archer2/2093 "2026-06-02T21:11:40Z")
Hi, I was trying to run a UM12.0 suite after a gap of some two months in Puma2 - Archer2. Initially I had to follow the instructions in Restarting after puma2 reboot But after that I am getting error “submit-failed”. I… --- ## [Umui not loading on puma2](https://cms-helpdesk.ncas.ac.uk/t/umui-not-loading-on-puma2/1807)
**Author:** [@peterh](https://cms-helpdesk.ncas.ac.uk/u/peterh)\ **Replies:** 6\ **Last updated:** [22 September 2025 08:35 UTC](https://cms-helpdesk.ncas.ac.uk/t/umui-not-loading-on-puma2/1807 "2025-09-22T08:35:26Z")
Since archer2 was brought back online this afternoon I’m getting than error window when I try to load the umui. It says “Could not connect to the PRIMARY server (puma2.archer2.ac.uk)”. I assume it’s not just my account t… --- ## [Rosie go fails with display error](https://cms-helpdesk.ncas.ac.uk/t/rosie-go-fails-with-display-error/1537)
**Author:** [@AlistairDuffey](https://cms-helpdesk.ncas.ac.uk/u/AlistairDuffey)\ **Replies:** 5\ **Last updated:** [11 October 2024 07:40 UTC](https://cms-helpdesk.ncas.ac.uk/t/rosie-go-fails-with-display-error/1537 "2024-10-11T07:40:31Z")
Hi, I (aduffeyum) tried to run ''rosie go" on puma2 today and got an error that seems to be do with X-11 and/or display opening, which starts: \[aduffeyum@puma2 ~\]$ rosie go /usr/lib64/python2.7/site-packages/gtk-2.0/… --- ## [Pumanew.novalocal error message on puma2](https://cms-helpdesk.ncas.ac.uk/t/pumanew-novalocal-error-message-on-puma2/1497)
**Author:** [@shakka](https://cms-helpdesk.ncas.ac.uk/u/shakka)\ **Replies:** 5\ **Last updated:** [1 August 2024 13:20 UTC](https://cms-helpdesk.ncas.ac.uk/t/pumanew-novalocal-error-message-on-puma2/1497 "2024-08-01T13:20:22Z")
Hi CMS Not a pressing issue but ever since the puma server switched again I’ve been getting an error message every 30 s or so when logged into puma: ERROR: \[Errno -2\] Name or service not known: pumanew.novalocal It do… --- ## [Gcylc on PUMA2](https://cms-helpdesk.ncas.ac.uk/t/gcylc-on-puma2/1226)
**Author:** [@bk21486](https://cms-helpdesk.ncas.ac.uk/u/bk21486)\ **Replies:** 3\ **Last updated:** [25 October 2023 11:14 UTC](https://cms-helpdesk.ncas.ac.uk/t/gcylc-on-puma2/1226 "2023-10-25T11:14:12Z")
Hello, I wondered if I need to do something to get gcylc to work on PUMA2? When I start a new suite, the cylc GUI appears, so it’s working on PUMA2, but if the window disappears sometime later (due to ssh timeout etc),… --- ## [Transition to puma2, not able to copy over keys](https://cms-helpdesk.ncas.ac.uk/t/transition-to-puma2-not-able-to-copy-over-keys/1202)
**Author:** [@anmcr](https://cms-helpdesk.ncas.ac.uk/u/anmcr)\ **Replies:** 4\ **Last updated:** [20 October 2023 13:32 UTC](https://cms-helpdesk.ncas.ac.uk/t/transition-to-puma2-not-able-to-copy-over-keys/1202 "2023-10-20T13:32:49Z")
Hello I’m following the instructions to transition from pumanew to puma2, and getting stuck with item #7, which is copying the public and private keys from archer2 to puma2. I’m getting the ‘permission denied’ error - …