# \#PUMATest **URL:** https://cms-helpdesk.ncas.ac.uk/tag/pumatest/18.md [Latest](https://cms-helpdesk.ncas.ac.uk/latest.md) · [Categories](https://cms-helpdesk.ncas.ac.uk/categories.md) · [Tags](https://cms-helpdesk.ncas.ac.uk/tags.md) --- ## [Previous working-job now seg-faulting on 1st timestep after OS upgrade (ARCHER2 v8.4 GA4 UM-UKCA)](https://cms-helpdesk.ncas.ac.uk/t/previous-working-job-now-seg-faulting-on-1st-timestep-after-os-upgrade-archer2-v8-4-ga4-um-ukca/1136)
**Author:** [@gmann](https://cms-helpdesk.ncas.ac.uk/u/gmann)\ **Replies:** 37\ **Last updated:** [19 December 2023 00:30 UTC](https://cms-helpdesk.ncas.ac.uk/t/previous-working-job-now-seg-faulting-on-1st-timestep-after-os-upgrade-archer2-v8-4-ga4-um-ukca/1136 "2023-12-19T00:30:28Z")
The GLOMAP-v8.2-upgraded copy of the NCAS-CMS ported v8.4 GA4 UM-UKCA job (copy of Ros’s xoxta job) is giving a seg-fault on timestep 1 since the resumption from the May/June OS upgrade. I’ve checked in detail the ARC… --- ## [Submit-failed](https://cms-helpdesk.ncas.ac.uk/t/submit-failed/693)
**Author:** [@timmyf](https://cms-helpdesk.ncas.ac.uk/u/timmyf)\ **Replies:** 25\ **Last updated:** [2 September 2022 12:17 UTC](https://cms-helpdesk.ncas.ac.uk/t/submit-failed/693 "2022-09-02T12:17:24Z")
Hi, I was trying to run a suite u-cp479 in Archer2 from Pumatest. The submit-failed with: ERROR: file not found: /home/eartfr/cylc-run/u-cp479/log/job/19880901T0000Z/fcm\_make\_um/01/job.err ERROR: file not found: /hom… --- ## [Output\_buffer flushing error](https://cms-helpdesk.ncas.ac.uk/t/output-buffer-flushing-error/680)
**Author:** [@Leighton\_Regayre](https://cms-helpdesk.ncas.ac.uk/u/Leighton_Regayre)\ **Replies:** 1\ **Last updated:** [5 August 2022 17:01 UTC](https://cms-helpdesk.ncas.ac.uk/t/output-buffer-flushing-error/680 "2022-08-05T17:01:14Z")
Hello, I have an output\_buffer flushing error in my suite u-co410 ??? ???!!!???!!!???!!!???!!!???!!! ERROR ???!!!???!!!???!!!???!!!???!!! ? Error code: 1 ? Error from routine: portio2a:flush\_unit\_buff… --- ## [BUFFOUT: Write Failed: Disk quota exceeded](https://cms-helpdesk.ncas.ac.uk/t/buffout-write-failed-disk-quota-exceeded/633)
**Author:** [@kizumi](https://cms-helpdesk.ncas.ac.uk/u/kizumi)\ **Replies:** 2\ **Last updated:** [22 June 2022 09:00 UTC](https://cms-helpdesk.ncas.ac.uk/t/buffout-write-failed-disk-quota-exceeded/633 "2022-06-22T09:00:11Z")
Dear CMS team, My suite (u-co441; UM vn10.7, NEMO vn3.6) runs on the ARCHER2, but I got the an error due to “Disk quota exceeded”. Although I had already deleted unnecessary files, it does not work well. How can I fix … --- ## [Failure in postproc\_nemo](https://cms-helpdesk.ncas.ac.uk/t/failure-in-postproc-nemo/595)
**Author:** [@racheldiamond](https://cms-helpdesk.ncas.ac.uk/u/racheldiamond)\ **Replies:** 2\ **Last updated:** [25 May 2022 14:35 UTC](https://cms-helpdesk.ncas.ac.uk/t/failure-in-postproc-nemo/595 "2022-05-25T14:35:36Z")
Dear NCAS helpdesk, My suite u-cn949 failed yesterday at task 20230801T0000Z postproc\_nemo. cylc-run/u-cn949/share/data/History\_Data/NEMOhist/archive\_ready contains all the files I expect (the same file types as /work/… --- ## [Email verification step not working within UM Trac on pumatest.nerc.ac.uk](https://cms-helpdesk.ncas.ac.uk/t/email-verification-step-not-working-within-um-trac-on-pumatest-nerc-ac-uk/487)
**Author:** [@gmann](https://cms-helpdesk.ncas.ac.uk/u/gmann)\ **Replies:** 2\ **Last updated:** [22 February 2022 22:52 UTC](https://cms-helpdesk.ncas.ac.uk/t/email-verification-step-not-working-within-um-trac-on-pumatest-nerc-ac-uk/487 "2022-02-22T22:52:39Z")
Dear NCAS-CMS helpdesk, I’m having trouble accessing the UM Trac system on pumatest.nerc.ac.uk I can log in OK, but then it displays a warning message: Warning: Your permissions have been limited until you verify your… --- ## [Issues with a warm start using pumatest](https://cms-helpdesk.ncas.ac.uk/t/issues-with-a-warm-start-using-pumatest/475)
**Author:** [@aschurer](https://cms-helpdesk.ncas.ac.uk/u/aschurer)\ **Replies:** 14\ **Last updated:** [21 February 2022 11:38 UTC](https://cms-helpdesk.ncas.ac.uk/t/issues-with-a-warm-start-using-pumatest/475 "2022-02-21T11:38:33Z")
After a few issues with the ssh connection which were fixed by removing all ssh known keys and re-adding them by ssh commands to the login nodes. I now have an issue which I am not sure about, see error message below. … --- ## [Postproc: ValueError: Incorrect size for fixed length header; given 0 words but should be 256](https://cms-helpdesk.ncas.ac.uk/t/postproc-valueerror-incorrect-size-for-fixed-length-header-given-0-words-but-should-be-256/477)
**Author:** [@pmcguire](https://cms-helpdesk.ncas.ac.uk/u/pmcguire)\ **Replies:** 3\ **Last updated:** [18 February 2022 11:25 UTC](https://cms-helpdesk.ncas.ac.uk/t/postproc-valueerror-incorrect-size-for-fixed-length-header-given-0-words-but-should-be-256/477 "2022-02-18T11:25:20Z")
Hi CMS Helpdesk I have put a hold on the pptransfer in my 2 suites that I just put a warm start on today on PUMATest, pending jdma completion of tape archiving of old data on JASMIN and hence more space availability on … --- ## [Segmentation fault](https://cms-helpdesk.ncas.ac.uk/t/segmentation-fault/373)
**Author:** [@luciana](https://cms-helpdesk.ncas.ac.uk/u/luciana)\ **Replies:** 1\ **Last updated:** [2 January 2022 23:31 UTC](https://cms-helpdesk.ncas.ac.uk/t/segmentation-fault/373 "2022-01-02T23:31:50Z")
Hello. I’ve encountered segmentation fault in the past, but this time it seems different, so I decided to report. suite: u-ch427-n96-ens93 \[13\] exceptions: An exception was raised:11 (Segmentation fault) \[13\] excepti… --- ## [An non-exception application exit occured](https://cms-helpdesk.ncas.ac.uk/t/an-non-exception-application-exit-occured/375)
**Author:** [@luciana](https://cms-helpdesk.ncas.ac.uk/u/luciana)\ **Replies:** 0\ **Last updated:** [2 January 2022 02:39 UTC](https://cms-helpdesk.ncas.ac.uk/t/an-non-exception-application-exit-occured/375 "2022-01-02T02:39:21Z")
Hello. I’m having the following problem in some suites. It’s not impeding my work in general, but it might be something simple to fix. Suite: u-ch427-n216-ens47 (running in the standard partition) \[664\] exceptions: An… --- ## [Errors in n1280](https://cms-helpdesk.ncas.ac.uk/t/errors-in-n1280/367)
**Author:** [@luciana](https://cms-helpdesk.ncas.ac.uk/u/luciana)\ **Replies:** 2\ **Last updated:** [21 December 2021 16:10 UTC](https://cms-helpdesk.ncas.ac.uk/t/errors-in-n1280/367 "2021-12-21T16:10:09Z")
Hi there. After three days, the n1280 suite finally ran atmos\_main. There are several errors, and I have no idea what to do. Errors include: UNRECOVERABLE library error, MPICH ERROR, and even Assertion failed. The suite… --- ## [Coupled task failure](https://cms-helpdesk.ncas.ac.uk/t/coupled-task-failure/920)
**Author:** [@racheldiamond](https://cms-helpdesk.ncas.ac.uk/u/racheldiamond)\ **Replies:** 5\ **Last updated:** [23 February 2023 17:46 UTC](https://cms-helpdesk.ncas.ac.uk/t/coupled-task-failure/920 "2023-02-23T17:46:55Z")
Hi, I was running HadGEM3-GC3.1-LL, suite u-cr613, and the model failed in coupled task 23060701T0000Z because my disk quota was exceeded. I cleared disk space and retriggered the task, but this failed again with errors… --- ## [Pumanew disk quota increase](https://cms-helpdesk.ncas.ac.uk/t/pumanew-disk-quota-increase/903)
**Author:** [@alokpandey](https://cms-helpdesk.ncas.ac.uk/u/alokpandey)\ **Replies:** 1\ **Last updated:** [7 February 2023 14:55 UTC](https://cms-helpdesk.ncas.ac.uk/t/pumanew-disk-quota-increase/903 "2023-02-07T14:55:30Z")
Hi CMS, I want to do a couple of runs on archer2 and my ‘pumanew’ quota is not enough to run multiple runs at the same time. Currently, I am running two jobs but I have to keep an eye on the pumanew quota and delete fil… --- ## [Where are my PUMA files?](https://cms-helpdesk.ncas.ac.uk/t/where-are-my-puma-files/782)
**Author:** [@kizumi](https://cms-helpdesk.ncas.ac.uk/u/kizumi)\ **Replies:** 1\ **Last updated:** [10 November 2022 11:14 UTC](https://cms-helpdesk.ncas.ac.uk/t/where-are-my-puma-files/782 "2022-11-10T11:14:51Z")
Hi, I try to run some suite with new PUMA, but I have a problem now. My PUMA files had been copied to pumatest in /export/puma/data-01/scratch/yb19052 in the last transition (puma to pumatest). Where are these files l… --- ## [UMUI failing to open on PUMAtest giving error message "Could not connect to PRIMARY server"](https://cms-helpdesk.ncas.ac.uk/t/umui-failing-to-open-on-pumatest-giving-error-message-could-not-connect-to-primary-server/724)
**Author:** [@gmann](https://cms-helpdesk.ncas.ac.uk/u/gmann)\ **Replies:** 3\ **Last updated:** [13 September 2022 09:34 UTC](https://cms-helpdesk.ncas.ac.uk/t/umui-failing-to-open-on-pumatest-giving-error-message-could-not-connect-to-primary-server/724 "2022-09-13T09:34:44Z")
Dear NCAS-CMS helpdesk, The UMUI was opening fine this morning (from pumatest.nerc.ac.uk) but when trying just now I am finding the UMUI crashes whilst building the window with the experiments & jobs info. An X-window… --- ## [Pumatest - ARCHER2 connection and UKCA test job](https://cms-helpdesk.ncas.ac.uk/t/pumatest-archer2-connection-and-ukca-test-job/695)
**Author:** [@alokpandey](https://cms-helpdesk.ncas.ac.uk/u/alokpandey)\ **Replies:** 7\ **Last updated:** [22 August 2022 08:53 UTC](https://cms-helpdesk.ncas.ac.uk/t/pumatest-archer2-connection-and-ukca-test-job/695 "2022-08-22T08:53:09Z")
Dear CMS, I am trying to submit a UKCA job on ARCHER2, but am unable to submit it using ‘pumatest’. I am able to login on pumatest and ARCHER2. I think the connection between ‘pumatest’ and ‘ARCHER2’ has not been approv… --- ## [Current time precedes start time of data](https://cms-helpdesk.ncas.ac.uk/t/current-time-precedes-start-time-of-data/649)
**Author:** [@Leighton\_Regayre](https://cms-helpdesk.ncas.ac.uk/u/Leighton_Regayre)\ **Replies:** 5\ **Last updated:** [13 July 2022 12:16 UTC](https://cms-helpdesk.ncas.ac.uk/t/current-time-precedes-start-time-of-data/649 "2022-07-13T12:16:05Z")
Hello, My suite u-co410 is an attempt to create some free-running (as opposed to nudged) simulations from 1979 to 2014. When submitted the suite fails with an error related to ‘Current time precedes start time of data’… --- ## [\[FAIL\] Exception: No available port](https://cms-helpdesk.ncas.ac.uk/t/fail-exception-no-available-port/634)
**Author:** [@luciana](https://cms-helpdesk.ncas.ac.uk/u/luciana)\ **Replies:** 0\ **Last updated:** [21 June 2022 22:53 UTC](https://cms-helpdesk.ncas.ac.uk/t/fail-exception-no-available-port/634 "2022-06-21T22:53:35Z")
Hi. I’m constantly running into this problem when submitting a suite from PUMATEST to ARCHER2. Is there a way to increase the number of ports? I believe the current number is something between 40 and 50. Just asking. … --- ## [Submit-failed for pptransfer](https://cms-helpdesk.ncas.ac.uk/t/submit-failed-for-pptransfer/618)
**Author:** [@racheldiamond](https://cms-helpdesk.ncas.ac.uk/u/racheldiamond)\ **Replies:** 2\ **Last updated:** [15 June 2022 10:14 UTC](https://cms-helpdesk.ncas.ac.uk/t/submit-failed-for-pptransfer/618 "2022-06-15T10:14:01Z")
Hi, One of my suites (u-ck767) has status submit-failed for pptransfer task for 19401101T0000Z. Earlier today I had to re-add my key to ssh from ARCHER2 to JASMIN, which may be why this task failed initially (?) but I’m… --- ## [Suite restart fails](https://cms-helpdesk.ncas.ac.uk/t/suite-restart-fails/619)
**Author:** [@racheldiamond](https://cms-helpdesk.ncas.ac.uk/u/racheldiamond)\ **Replies:** 1\ **Last updated:** [15 June 2022 09:53 UTC](https://cms-helpdesk.ncas.ac.uk/t/suite-restart-fails/619 "2022-06-15T09:53:04Z")
Dear NCAS helpdesk, I just stopped suite u-cn949, and am trying to restart it using rose suite-run --restart. I’ve tried a few times, but I keep getting the error: \[INFO\] WARNING - \* (6.11.0) \[runtime\]\[RETRIES\]\[retry … --- ## [Oom-kill error](https://cms-helpdesk.ncas.ac.uk/t/oom-kill-error/531)
**Author:** [@Leighton\_Regayre](https://cms-helpdesk.ncas.ac.uk/u/Leighton_Regayre)\ **Replies:** 4\ **Last updated:** [26 May 2022 08:42 UTC](https://cms-helpdesk.ncas.ac.uk/t/oom-kill-error/531 "2022-05-26T08:42:54Z")
Hello, My suite ‘u-cm987’ is suffering from an oom-kill error in the fcm\_make2\_um task. I checked Monsoon to Archer2 Suite and followed advice there to increase available memory to 25Gb, but that didn’t fix this proble… --- ## [Cis tools on ARCHER2](https://cms-helpdesk.ncas.ac.uk/t/cis-tools-on-archer2/554)
**Author:** [@Leighton\_Regayre](https://cms-helpdesk.ncas.ac.uk/u/Leighton_Regayre)\ **Replies:** 5\ **Last updated:** [28 April 2022 13:38 UTC](https://cms-helpdesk.ncas.ac.uk/t/cis-tools-on-archer2/554 "2022-04-28T13:38:46Z")
Hello, My suite ‘u-cm987’ fails on the ‘flight\_track\_sim’ task because the ‘iris’ library is not available. I sought help from archer2 admin and they confirmed my miniconda3 environment is set up correctly. I also ran… --- ## [HadGEM3 crash (from NEMO)](https://cms-helpdesk.ncas.ac.uk/t/hadgem3-crash-from-nemo/521)
**Author:** [@racheldiamond](https://cms-helpdesk.ncas.ac.uk/u/racheldiamond)\ **Replies:** 7\ **Last updated:** [4 April 2022 13:17 UTC](https://cms-helpdesk.ncas.ac.uk/t/hadgem3-crash-from-nemo/521 "2022-04-04T13:17:06Z")
Hi, I am using ARCHER2 to continue a run (u-bk453, previously run on ARCHER successfully for 250 years). My suite is u-ck857. I am running HadGEM3-GC3.1-LL, with a modified calving file: /work/n02/n02/radiam24/lig127k\_H… --- ## [Mirroring not synched](https://cms-helpdesk.ncas.ac.uk/t/mirroring-not-synched/525)
**Author:** [@Leighton\_Regayre](https://cms-helpdesk.ncas.ac.uk/u/Leighton_Regayre)\ **Replies:** 3\ **Last updated:** [1 April 2022 09:45 UTC](https://cms-helpdesk.ncas.ac.uk/t/mirroring-not-synched/525 "2022-04-01T09:45:54Z")
Hello, I think the pumatest mirroring has not synched properly this morning. Thanks! Leighton --- ## [Cannot copy any suites to pumatest](https://cms-helpdesk.ncas.ac.uk/t/cannot-copy-any-suites-to-pumatest/513)
**Author:** [@kizumi](https://cms-helpdesk.ncas.ac.uk/u/kizumi)\ **Replies:** 2\ **Last updated:** [15 March 2022 07:41 UTC](https://cms-helpdesk.ncas.ac.uk/t/cannot-copy-any-suites-to-pumatest/513 "2022-03-15T07:41:33Z")
Hello, I have tried to copy my suites to my pumatest through rosie go, but I cannot do it because of the following errors: How do I check out or copy my suites to pumatest account with/without rosie go? Thanks Ken… --- ## [LAMPOS glitchy](https://cms-helpdesk.ncas.ac.uk/t/lampos-glitchy/500)
**Author:** [@cemachelen](https://cms-helpdesk.ncas.ac.uk/u/cemachelen)\ **Replies:** 0\ **Last updated:** [3 March 2022 10:44 UTC](https://cms-helpdesk.ncas.ac.uk/t/lampos-glitchy/500 "2022-03-03T10:44:53Z")
Hello I’ve been running a nesting suite with rotated poles using LAMPOS to set up the domains, however sporadically LAMPOS just glitches and kicks me off puma. I then just have to wait a few hours until it stops so it’s… --- ## [Cycle point for restarting suites?](https://cms-helpdesk.ncas.ac.uk/t/cycle-point-for-restarting-suites/476)
**Author:** [@racheldiamond](https://cms-helpdesk.ncas.ac.uk/u/racheldiamond)\ **Replies:** 20\ **Last updated:** [1 March 2022 10:31 UTC](https://cms-helpdesk.ncas.ac.uk/t/cycle-point-for-restarting-suites/476 "2022-03-01T10:31:38Z")
Hi, I’m trying to follow the instructions here to restart HadGEM3 suites (http://cms.ncas.ac.uk/wiki/pumatest-transition), but all suites fail at the coupled step. Could this be because restart files do not exist for t… --- ## [Retriggering completed coupled task?](https://cms-helpdesk.ncas.ac.uk/t/retriggering-completed-coupled-task/491)
**Author:** [@racheldiamond](https://cms-helpdesk.ncas.ac.uk/u/racheldiamond)\ **Replies:** 2\ **Last updated:** [24 February 2022 16:34 UTC](https://cms-helpdesk.ncas.ac.uk/t/retriggering-completed-coupled-task/491 "2022-02-24T16:34:16Z")
Hi, I am trying to restart suite u-ck832, which I am pretty sure had just completed the ‘coupled’ task for cycle point 18771201T0000Z when PUMA went down. I was running HadGEM3 and it looks like NEMO, CICE and the UM ar… --- ## [Email notify events, Rose/Cylc on PUMATest](https://cms-helpdesk.ncas.ac.uk/t/email-notify-events-rose-cylc-on-pumatest/478)
**Author:** [@pmcguire](https://cms-helpdesk.ncas.ac.uk/u/pmcguire)\ **Replies:** 2\ **Last updated:** [18 February 2022 11:18 UTC](https://cms-helpdesk.ncas.ac.uk/t/email-notify-events-rose-cylc-on-pumatest/478 "2022-02-18T11:18:53Z")
Hi CMS Helpdesk My suites u-cl528 and u-cl527 were able to email me when there were events in my suite, when these ARCHER2 suites were run from PUMA. But this isn’t working when running from PUMATest, so far. If it’s e… --- ## [Warm start not redoing all tasks in a cycle?](https://cms-helpdesk.ncas.ac.uk/t/warm-start-not-redoing-all-tasks-in-a-cycle/473)
**Author:** [@pmcguire](https://cms-helpdesk.ncas.ac.uk/u/pmcguire)\ **Replies:** 2\ **Last updated:** [17 February 2022 15:09 UTC](https://cms-helpdesk.ncas.ac.uk/t/warm-start-not-redoing-all-tasks-in-a-cycle/473 "2022-02-17T15:09:56Z")
Hi CMS Helpdesk My suite, u-cl528, which I just did a warm start for in 20030601 on PUMATest and ARCHER2 has already completed the atmos\_main and postproc tasks, whereas the atmos\_main task normally takes several hours. … [Next page](https://cms-helpdesk.ncas.ac.uk/tag/pumatest/18.md?match_all_tags=true&page=1&tags%5B%5D=PUMATest)