Emails of our own helpdesk posts?

General
1

Is there a way to receive email copies of our own posts to the Helpdesk?
Currently, I don’t receive such emails, and I only receive email copies of other people’s posts to the CMS Helpdesk. This leaves gaps in my email record of the Helpdesk conversations.
Patrick

2

Presumably you could make an account with your other email or something?

3

Hi DaveC:
That’s a nice suggestion. I guess there isn’t a way to configure this behavior in Discourse rather than adding another account for me on Discourse?
Patrick

4

Hi again:
I tried DaveC’s suggestion of adding a 2nd email account. But my gmail account is not allowed for a CMS Helpdesk account. And my ncas account is not allowed since that is already taken as an account name, for some reason. Should I create another institutional account somewhere for this besides my reading.ac.uk account? Or is there another solution to getting self copies of my own helpdesk posts?
Patrick

5

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