peterh
17 September 2025 19:04
1
Since archer2 was brought back online this afternoon I’m getting than error window when I try to load the umui. It says “Could not connect to the PRIMARY server (puma2.archer2.ac.uk )”. I assume it’s not just my account that is having this issue?
Many thanks,
Peter
peterh
19 September 2025 07:32
2
Would it be possible to get an estimate of when the UMUI will be back online?
Many thanks.
Hi Peter,
Sorry I was hoping to be in the office today to sort this out, but am unfortunately still ill. I will endeavour to get this sorted out on Monday.
Best Regards,
Ros.
peterh
19 September 2025 09:33
4
Thanks for letting me know and sorry you’re unwell. I hope you feel better soon.
Yes, I had the same question!
See here for a screen shot of the error message on puma2 after ‘umui &‘:
https://www.paleo.bristol.ac.uk/~ggdjl/misc/umui_error.png
The UMUI is now back up and running.
Cheers,
Ros
peterh
22 September 2025 08:35
7
Thanks very much. It’s all working for me now.